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Business Operations Specialist

Lendio

Lendio

Operations
Lehi, UT, USA
Posted on Nov 26, 2024

As a business operations specialist you will be deeply embedded within the organization and operate with others under a center of excellence model to support the overall organization. As a business operations specialist, you will work with business unit or department leaders to establish goals and objectives for improving operational efficiency.


Your job duties may include reviewing business operational procedures, creating hypotheses, and combining data analysis and front-line employees interviews to both validate and create business improvement recommendations. The ideal candidate can forecast the financial impacts of their recommendations, track the progress of their objectives effectively, and is an expert at navigating an organization cross functionally. The right candidate will drive business insights, bring a quantitative, data-driven mindset, and have outstanding communication and interpersonal skills.

What you will own:

  • Provide expertise and analysis to assist business units / departments to become more effective and efficient.

  • Specialize in spotting weaknesses and identifying opportunities for improvement

  • Gather and analyze data, formulate and test hypotheses, synthesize findings, develop go-forward plans and help drive and translate recommendations into results

  • Will have a seat at the strategic table

  • Maintenance of key tools and functionsWork closely with product teams to drive needed technology enhancements

  • Recommend new tools and processes, develop business case and implement effectively

  • Identify bottlenecks/inefficiencies in current processes, break down the impact of the bottleneck(s), prioritize bottlenecks/inefficiencies by impact and recommend improvements

  • Coordinate cross functional initiatives to achieve optimal work production throughout the organization

  • Develop improved operational cadence in the area you are responsible for

  • Seek for ways to reduce costs where appropriate

  • Perform project post mortems and drive go forward enhancements

What you'll need to be successful:

  • Bachelor’s Degree in operations, supply chain management, engineering or other

  • 2-4 years of prior operations, sales or marketing operations, logistics, supply chain experience or consulting experience is strongly preferred

  • Strong problem-solving and analytical skills

  • Experience with helping to scale a fast-growing company

  • Outstanding business acumen

  • Excellent Excel and Visio / Lucid charting skills

  • Ability to identify necessary analysis and provide recommendations to internal business partners

  • Excellent presentation and communication skills to work with executives to first understand their business, then to identify, assess and provide recommendations

  • Very strong interpersonal skills and a demonstrated ability to influence people and get results

Pay Range:

$100k

Benefits

  • Be part of a high-performing, collaborative team, and have fun at work each day

  • Competitive pay

  • A full suite of traditional benefits

  • Untracked PTO (Paid Time-off)

  • 401(k) with company match

  • Company-contributed HSA

  • Onsite gym and standing desks

  • Wellness program

  • Discounted cellular plans

  • Company-contributed travel benefit

Get to know Lendio:

Lendio is the nation’s leading small business financial solutions provider, with a mission to help small businesses survive and thrive. With its diverse network of lenders, Lendio enables small business owners to apply for multiple business financing options with a single application. In addition to creating access to small business capital, Lendio offers time-saving financial SaaS products that are designed to streamline business operations.


Lendio is a mission-driven organization striving to provide equal access to capital to underserved communities and America’s smallest businesses. For every new marketplace loan Lendio facilitates, Lendio Gives—an employee-contribution and employer-matching fund, in partnership with KIVA–provides a microloan to low-income entrepreneurs around the world, continuously re-investing the fund.

Lendio is an equal opportunity employer committed to diversity and inclusion. We welcome anyone who wants to help small businesses survive and thrive and aligns with our core values, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.