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Warehouse Manager - Spain 🇪🇸



Madrid, Spain
Posted on Friday, May 26, 2023
As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.
Founded in 2018, we have raised $18M, and we are now more than 90 employees working from our offices in Paris, Madrid, London, and remotely.
About the role 🚀
Location: Madrid and a warehouse in Guadalajara, Spain
Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spain warehouse.
The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.

Missions ✍️

  • Own KPIs that drive a world-class merchant experience
  • Ensure compliance guidelines are met
  • Consistently hold warehouse partners to strict SLA expectations
  • Provide reports of performance and action plans when needed
  • Contribute to process and systems development
  • Identify systemic issues and expose opportunities to improve operations
  • Recommend and implement methods and procedures to enhance performance
  • Track learnings and best practices to contribute to our Standard Operating Procedures
  • Monitor warehouse transformation projects (e.g. mecanization)
  • Act as Bigblue onsite operations manager
  • Serve as an escalation point both internally and externally
  • Build strong relationships with all warehouse stakeholders
  • Provide warehouse expertise to Growth and Customer Success team
  • Track & analyze warehouse costs. Suggest ways to reduce costs

Requirements 🙌

  • Ability to travel onsite approximately 70% of the time (driving license)
  • Strong computer literacy skills - including usage of Google Sheets/Excel.
  • 3+ year of experience in supply chain, fulfillment, e-commerce or 3PL management
  • Outstanding analytical skills
  • Doer-mentality
  • Problem-solver
  • Exceptional written and verbal communication skills in Spanish and English

Benefits 💙

  • Learn a LOT in many different fields (product, logistics, data, etc.)
  • Work with the most promising European D2C brands and have a real influence on their overall strategy
  • Grow and build the Warehouse manager role & missions
  • Founders-led company
  • MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
  • We offer competitive compensation packages, along with meaningful equity