As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.

Founded in 2018, we have raised $18M, and we are now more than 110 employees working from our offices in Paris, Madrid, London

We are hiring our first employee in Germany to oversee Bigblue’s German warehouse operations, including KPI management and fostering strong relationships with our 3PL partners. This role is essential to maintaining top-tier service quality and responsiveness to our customers.

- Ensure compliance with operational guidelines and strict SLAs

- Deliver performance reports and corrective action plans as needed

- Identify systemic issues and propose improvements

- Recommend and implement strategies to boost efficiency

- Capture best practices to refine SOPs

- Oversee warehouse transformation initiatives, such as mechanization projects

- Act as the escalation point for internal and external stakeholders

- Cultivate strong relationships with warehouse stakeholders

- Provide operational insights to Growth and Customer Success teams

- Lead warehouse tours for prospects and existing customers

- Track and analyze costs, recommending ways to reduce expenses