As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.

Founded in 2018, we have raised $18M, and we are now more than 110 employees working from our offices in Paris, Madrid, London

Bigblue is seeking a seasoned and results-oriented Hub Manager to oversee Tigery Hub, the largest warehouse operation within the company.

- Ensure compliance guidelines are met

- Consistently hold warehouse partners to strict SLA expectations

- Provide reports of performance and action plans when needed

- Identify systemic issues and expose opportunities to improve operations

- Recommend and implement methods and procedures to enhance performance

- Track learnings and best practices to contribute to our Standard Operating Procedures

- Monitor warehouse transformation projects (e.g. mechanization)

- Provide feedback on our WMS Atlas to impact its design and ensure implementation of new features

- Build strong relationships with all warehouse stakeholders

- Provide warehouse expertise to Growth and Customer Success team

- Ensure Merchants and prospects visits

- Monitor and analyze warehouse costs: oversees productivity, manages workforce planning, and reviews and challenges warehouse invoices.