As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.

Founded in 2018, we have raised $18M, and we are now more than 110 employees working from our offices in Paris, Madrid, London

- Ensure compliance with operational guidelines and strict SLAs

- Deliver performance reports and corrective action plans as needed

- Identify systemic issues and propose improvements

- Recommend and implement strategies to boost efficiency

- Capture best practices to refine SOPs

- Oversee warehouse transformation initiatives, such as mechanization projects

- Act as the escalation point for internal and external stakeholders

- Cultivate strong relationships with warehouse stakeholders

- Provide operational insights to Growth and Customer Success teams

- Lead warehouse tours for prospects and existing customers

- Track and analyze costs, recommending ways to reduce expenses

- Manage a direct team