Critizr

critizr.com

Goodays is Europe's leading Customer Experience Management Platform, providing an AI-powered solution that enables over 150 companies worldwide to optimize customer satisfaction and loyalty. The platform offers comprehensive customer satisfaction measurement, engagement tools, and insights driven by customer feedback, allowing organizations to build a customer-centric culture. With a strong commitment to data security and seamless integration into existing systems, Goodays supports large organizations in enhancing their customer experience and achieving growth objectives. The company has demonstrated significant traction, with a 96% conversion rate for surveys and an 11-point increase in NPS among clients within the first year of partnership.