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Senior Sales Executive - Spain



Sales & Business Development
Madrid, Spain
Posted on Saturday, August 19, 2023

Description of the position

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. We want to help everyone deliver more human and personal customer experiences every day.

Our mission is to bring our customers’ entire companies together around a single goal: the customer. We provide a highly adopted Customer Experience Management platform that makes it easier to deliver more human and personal customer experiences at scale.

Our technology is used in 25 countries by over 150 of Europe's biggest companies, including Carrefour, Domino's, Credit Agricole, New Look, Leroy Merlin and Rexel. We are present in more than 70,000 business locations and give the entire organization, from C-suite to frontline, CX and insights teams the tools they need to bring value to the company and the customer.

In our energetic Sales&Marketing team, we have sales executives who are dedicated to maximizing the value of our products and our loyal customer base, targeting new logos and services for our customers, while also driving revenue growth for our company. Our cutting-edge product ensures customer satisfaction and nearly zero churns. The Sales&Marketing teams working with Sales Operations & Product teams identify new opportunities and ensure that our customers are receiving the best possible value from our offerings. You'll be the ultimate escalation point.


What will your main responsibilities be?

  • Develop a client portfolio: You will be responsible for creating and developing a portfolio of “strategic clients” for Goodays in Spain.

  • Define strategy: You will define the strategy around these accounts to reach and exceed our sales targets.

  • Close deals: You will be asked to drive the sales cycle all the way through to closing the contract.

  • Generate leads: You will be expected to leverage your network to bring in qualified leads and thereby accelerate the sales pipeline.

  • Serve as liaison: You will oversee reliable reporting of sales activity reporting directly to the VP of Sales.


  • You have a master’s in business or equivalent experience.

  • You have a minimum of 8 years’ experience selling software solutions (SaaS) and developing large accounts.

  • You master complex sales methodologies such as SPIN, Strategic Selling, Target Account Selling or Challenger Sales.

  • Your professional journey and success demonstrates that you are a sales superstar dealing with Large Enterprise business

  • You have a solid experience of value selling to businesses

  • A solid knowledge of the retail sector in the Iberia area is a plus

  • Spanish native speaker, English proficiency


  • Growth mindset, with whatever it takes and learner spirit.

  • Flexibility and understanding of the culture of a fast-paced, commercially oriented technology company.

  • Highly responsive and service-oriented attitude, accustomed to working in an international environment, action-driven.

  • Hands-on project management experience, including the ability to organize, prioritize, and manage deadlines.

  • Ability to maintain strong working relationships

  • Collaborative team player combined with the ability to work independently.

  • Sound and practical business judgment.


  • A front-row seat with a company that is changing the way multiple industries do business, thanks to a best-in-class product and exponential growth

  • A great and diverse team of professionals who are talented, fun, supportive, open, communicative and who you can learn from and share with

  • Fun and challenging working environment with significant opportunities for career growth and development (Did you know we’re ranked in top 100 of EU tech start-ups?)

  • An international environment

  • Attractive salary package including excellent pension, health insurance and life insurance

  • Open and inclusive working environment including flexible hours and parent-friendly options