What you'll do:

-Daily accountability sessions/syncs up with entire team

-Achieving growth and hitting company/team targets by successfully navigating SMB's through our application

-Coaching and performance monitoring of our ADR team - Manage Output (Dials,Talk Time) , helping plan out their days to be most effective in their roles, coaching to improve App Completion Rate, help improve our SMB's application experience

-Good interpersonal and cross-collaboration skills across cross-functional teams

-Build an open communication environment with your team and with your direct leaders

-Work closely with sales, marketing, and product departments to improve the quality of our application process

What you'll need to be successful:

-Previous experience in a sales or customer support role

-Has had some experience leading a team or initiative in previous roles

-Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

-Coachable, humble, hungry, excited, ability to pivot and adapt quickly to work situations

-Proven ability to drive a process from inception to fruition

-Strong business sense and industry expertise

-Excellent mentoring, coaching and people management skills

-Alternative finance experience a plus

Pay Range:

Benefits

• Be part of a high-performing, collaborative team, and have fun at work each day

• Competitive pay

• A full suite of traditional benefits

• Untracked PTO (Paid Time-off)

• 401(k) with company match

• Company-contributed HSA

• Onsite gym and standing desks

• Wellness program

• Discounted cellular plans

• Company-contributed travel benefit

Get to know Lendio:

Lendio is the nation’s leading small business financial solutions provider, with a mission to help small businesses survive and thrive. With its diverse network of lenders, Lendio enables small business owners to apply for multiple business financing options with a single application. In addition to creating access to small business capital, Lendio offers time-saving financial SaaS products that are designed to streamline business operations.

Lendio is a mission-driven organization striving to provide equal access to capital to underserved communities and America’s smallest businesses. For every new marketplace loan Lendio facilitates, Lendio Gives—an employee-contribution and employer-matching fund, in partnership with KIVA–provides a microloan to low-income entrepreneurs around the world, continuously re-investing the fund.

Lendio is an equal opportunity employer committed to diversity and inclusion. We welcome anyone who wants to help small businesses survive and thrive and aligns with our core values, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.