What you will own:

• Lead efforts to develop, integrate and enhance tools that allow small businesses to communicate with Lendio to resolve concerns and questions.

• Responsible for maintaining the tools Lendio uses to contact small businesses

• Work with a cross-functional team (including product design and engineering) to learn what internal and external customers need

• Facilitate and drive problem-solving with your team to create solutions that are viable, desirable, and feasible

• Define and maintain a detailed product roadmap in your area

• Develop product strategy, product differentiation, and value propositions and manage the product life cycle

• Prioritize and set outcomes with your team

• Measure performance using appropriate tools (we use Heap, Anadot, GoogleAnalytics, and Domo) and establish and report on KPIs

• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Develop detailed project plans to track progress and ensure that all projects are delivered on time, within the scope, and within budget

What you'll need to be successful:

• 3+ years of experience in Product Management

• Ability to communicate on a technical level with engineers and designers

• Skilled at quickly understanding complex business problems

• Excellent relationship building, presentation, and communication (both written and verbal)

• Strategic planner and thinker

• Process-oriented (you enjoy taking something messy and organizing it)

• Experience working with Machine Learning and AI, especially in the communications space

• Experienced in evaluating vendors and making complex build vs buy decisions.

Pay Range:

Benefits

• Be part of a high-performing, collaborative team, and have fun at work each day

• Competitive pay

• A full suite of traditional benefits

• Untracked PTO (Paid Time-off)

• 401(k) with company match

• Company-contributed HSA

• Onsite gym and standing desks

• Wellness program

• Discounted cellular plans

Get to know Lendio:

Lendio is the nation’s leading small business financial solutions provider, with a mission to help small businesses survive and thrive. With its diverse network of lenders, Lendio enables small business owners to apply for multiple business financing options with a single application. In addition to creating access to small business capital, Lendio offers time-saving financial SaaS products that are designed to streamline business operations.

Lendio is a mission-driven organization striving to provide equal access to capital to underserved communities and America’s smallest businesses. For every new marketplace loan Lendio facilitates, Lendio Gives—an employee-contribution and employer-matching fund, in partnership with KIVA–provides a microloan to low-income entrepreneurs around the world, continuously re-investing the fund.

Lendio is an equal opportunity employer committed to diversity and inclusion. We welcome anyone who wants to help small businesses survive and thrive and aligns with our core values, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Lendio participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.