Job Locations ES-Remote

Posted Date 22 hours ago(07/11/2025 16:01)

Job ID

2025-3321

# of Openings

1

Position Class

Employee of Record

Position Type

Full time

Org Level 2

Customer Success Services

Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here.

• Work as part of the team to implement and support the Mambu platform with digital lenders, startups, microfinance organisations and new business units of traditional banks.
• Work closely with customers to understand their business processes, requirements, and objectives. Conduct needs assessments and gather detailed requirements to tailor solutions that meet their specific needs.
• Support the customer team with the setup, configuration, testing, and deployment of Mambu applications. Ensure seamless integration with existing systems and data.
• Provide comprehensive training to customers on the functionalities and best practices of Mambu applications. Offer ongoing support and troubleshooting to ensure client satisfaction.
• Collaborate with cross-functional teams, including product development, sales, solution engineering, and customer success, to deliver high-quality solutions and ensure customer success.

• You have deep knowledge of consumer and/or business lending and deposit products and operations, acquired through experience in the banking or FinTech industry. Knowledge of payment processing would be a plus.
• You have a consultative mindset of listening, understanding and anticipating customer needs.
• Proven project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience in delivering presentations and training sessions.
• Fluent English and Spanish is required.

Join us to shape the future of banking, where your professional growth is equally as valued as your personal well-being.

• Competitive Base Salary
• Company Equity for All
• Learning and Development Opportunities
• Hybrid/Remote Working (Location Dependant)
• 30 Day Working Abroad
• 4 week Paid Sabbatical after 5 Years Service
• Additional Benefits based on location

Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. Follow the work of our Product and Engineering teams at our Medium Product & Tech Log.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

At Mambu, we encourage all interested candidates to apply, even if they don't meet every listed qualification, as we value diversity and recognize that experience doesn't always perfectly align with job descriptions. We are committed to providing equal opportunities for applicants with disabilities; if you need assistance during the application process, please contact talent.acquisition@mambu.com.

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