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Billing and Collections Specialist



Sofia, Bulgaria
Posted on Wednesday, February 21, 2024

About us:

OfficeRnD has one mission - making flexible and hybrid working a norm rather than an option!

We started building our SaaS platform back in 2015 to support the future of work. We believe that having freedom and flexibility is the way to provide better workspace experience. And that’s what enables us to develop products that matter - for our customers and for the world.

The company has offices in Bulgaria, USA, UK, Australia, and our teammates are the ones getting us to the top in our market niche.

So if you live and breathe technology as well, come and join us!

About the role:

We are seeking a talented and motivated Billing and Collections Specialist to join our dynamic team. You will be responsible for managing the billing and collection process efficiently and accurately. You need to possess exceptional attention to detail, strong organizational skills, and effective communication abilities with both clients and internal stakeholders for this role. Also you will be tasked with accurately and promptly billing our customers, ensuring adherence to billing protocols, monitoring accounts receivable balances, managing collection and providing support to both the commercial and finance teams as required.

What you’ll do:

  • Take ownership of the Billing & Collections domain, including execution, process improvements, implementation of tools, reporting and quality assurance;
  • Collaboration with internal teams - Customer Success, Sales, Finance, Legal to ensure smooth process, resolve billing issues and maintain good client relationships;
  • Ensure accurate billing data input and timely distribution of invoices;
  • Proactively follow up with clients to resolve billing discrepancies and outstanding balances;
  • Lead the collection process, prioritizing prompt payment from clients;
  • Issue periodic customer account statements and maintain up-to-date accounting records;
  • Monitor accounts receivable aging reports to prioritize collections effectively.

What you bring:

  • Proven experience in billing, accounts receivable, or collections role;
  • Experience in using billing and accounting software;
  • Experience with Microsoft Office Suite, particularly Excel;
  • Exceptional attention to detail and accuracy in data entry and record-keeping;
  • Strong problem-solving skills and ability to resolve billing issues and disputes promptly;
  • Ability to maintain confidentiality of sensitive financial information;
  • Proficiency in spoken and written English

What we offer in return is the opportunity to join a talented team and also enjoy:

  • Premium health insurance incl. dental;
  • 25 days off a year;
  • 1 additional day off for your birthday;
  • 3 days off for volunteering;
  • Full remuneration of your first 3 days of sick leave;
  • Flexible start and end of the working day and hybrid working mode, including a combination of remote and on-site (a minimum of 40% of the monthly working time);
  • A fantastic work hard/play hard start-up environment - we have numerous social events and team outings;
  • Take part in many sports activities and enjoy a co-funded MultiSport card;
  • Opportunity to work in Bulgaria’s top tech incubator/coworking space – Campus X.

If this sounds like the right opportunity for you, we would be happy to talk soon! Apply now!