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Product Owner

Critizr

Critizr

Product
France
Posted on Monday, March 27, 2023

Goodays is one of the fastest-growing, most exciting tech start-ups operating today. We have offices in London, Paris and Lille, and backing from some of the world’s best venture capital firms. We have clients in more than 30 countries.

Goodays provides a SaaS solution which enables retailers and brands to put the customer at the heart of their business, starting from their local teams. Today, thousands of retail professionals use Goodays to understand and engage in conversations with their local customers across all channels.

Our primary investors, including 83North, have an impressive track record of investment including companies like Airbnb, DropBox, Zendesk, LinkedIn, Mirakl, JustEat, Facebook. We currently employ over 80 people, and our team has been doubling year over year.

RESPONSIBILITIES

As a member of our product management team, working within a multidisciplinary product team made up of UI and UX designers, data scientists, backend and frontend engineers... you will serve a key role in Goodays’ technology solution ongoing growth and success in the field of customer service. We will be counting on your vision and expertise as a Product Owner to continue to offer an innovative product that allows Goodays to keep its position as a leader in this area.

What will your main responsibilities be?

  • Deliver the roadmap and be responsible for defining and prioritizing the backlog

  • Understand our customer needs and respond with solutions that bring value to the users while preserving the product

  • Write specifications and work closely with the UX team to create innovative wireframes

  • Oversee the developments and be in charge of the QA to ensure high-quality and on-time product releases.

  • Monitor and analyze the usage to build a data-driven product

DESIRED EDUCATION & EXPERIENCE

  • Engineer's degree or equivalent.

  • At least 3 years of experience in Product Management with significant SaaS experience.

  • Significant experience as a Product Owner in an agile team.

  • Good technical background and understanding of complex technical limitations and needs.

  • Experience building products on tight deadlines.

  • Experience defining specs and product needs.

  • Experience in following results in analytics tools.

OTHER

  • Flexibility and understanding of the culture of a fast-paced, commercially oriented technology company.

  • Highly responsive and service-oriented attitude, accustomed to working in an international environment, action-driven.

  • Hands-on project management experience, including the ability to organize, prioritize, and manage deadlines.

  • Ability to maintain strong working relationships

  • Collaborative team player combined with ability to work independently.

  • Sound and practical business judgment.

  • Passion for making the difference, interested in our ability to have a social impact in the world of retail.

  • Fluent written and verbal English and French language skills required that include the ability to draft and negotiate contracts. You have at least a C1-level in French and English

REPORTING LINE

Reports to the VP of Product & Design

WHAT GOODAYS OFFERS YOU

  • A front-row seat with a company that is changing the way multiple industries do business, thanks to a best-in-class product and exponential growth

  • A great and diverse team of professionals who are talented, fun, supportive, open, communicative and who you can learn from and share with

  • FLexible, fun and challenging working environment with significant opportunities for career growth and development (Did you know we’re ranked in top 100 of EU tech start-ups?)

  • An international environment

  • Attractive salary package including excellent pension, health insurance and life insurance

  • Open and inclusive working environment including flexible hours and parent-friendly options