About Oper

Oper, a European Fintech company, is a leader in cloud-based digital mortgage software. We provide personalized journeys for borrowers and lenders. Oper's technology streamlines the mortgage application process, eliminates paperwork, and increases transparency. Currently collaborating with 16 leading financial institutions across 6 European countries, our digital solutions result in a +27% increase in digital customer conversion, +81% faster mortgage decisions, and a 90% first-time-right. Furthermore, the solution integrates seamlessly with core banking, CRM, and online banking systems, offering a compelling and comprehensive service to borrowers.

A passionate and engaging team of over 40 stellar Fintech operators works vigorously to transform European mortgages by enhancing efficiency and alleviating borrower anxiety. Backed by Bessemer Venture Partners and Motive Ventures, our SaaS platform has raised EUR 14 million, placing Oper at the forefront of revolutionizing mortgages in Europe. Oper currently has offices in Zürich, Switzerland, and Antwerp, Belgium.

Your Mission

As a pivotal bridge between Oper and our enterprise customers, your mission will be to translate business and functional requirements towards user stories and high quality software together together with your squad.

Your role & responsibilities:

• Functional & Business Analysis:

• Understand customer needs and business objectives and translate business requirements into clear functional specifications and user stories for the engineering team.

• Technical Analysis for integrations points

• Review technical API documentation and work with the engineering team to identify and define integration points between systems.

• Cross-Team collaboration:

• Act as a liaison between customers, engineering, and QA teams and facilitate effective communication to ensure project goals are met on time and with high quality.

• Workshop organization & facilitation:

• Plan and lead workshops with stakeholders to gather requirements, brainstorm solutions, and align on objectives. Ensure productive outcomes from workshops by managing expectations and documenting decisions.

• Stakeholder Management:

• Engage with key stakeholders on the client side throughout the project lifecycle.

• Delivering Best-in-Class Solutions:

• Maintain a focus on delivering high-quality software that meets or exceeds customer expectations and continuously seek ways to improve our products and processes.

What you'll bring to Oper

• Experience: 3-5 years in a related role, with a spotlight on delivery projects within the banking or fintech.
• Analytical Aptitude: A love for problem structuring and solution crafting, using your analytical prowess.
• Communication Mastery: Stellar communication and relationship-building skills both fluently in English and Hungarian.
• Agile Attitude: An action-oriented mindset and a knack for 'getting things done.'
• Tech-Savvy: Understanding of technical integration points (APIs, web services, etc.) and software in general.
• Location: Based out of Budapest (HU) or Budapest-region and willing to commute to Budapest 1-2 days per week.

Bonus qualities

• In-depth familiarity with financial services industry
• Experience within a Pre-Series B (Enterprise) SaaS Startup in a customer success role

As a fast-growing company, we’re building a stellar team in which you will work with a high level of autonomy. On top of having the freedom to creatively make an impact, you’ll be surrounded by an open team that is motivated to support you along the way. We offer you:

• A competitive annual salary, depending on your level of experience
• Employee stock options
• 25 vacation days per year + 1 paid Mental health day
• Dynamic international team with 12 nationalities that work hard, push boundaries, and have a blast doing it
• Supportive and inclusive culture
• Learning and Development budget and a dedicated time to focus on your growth and learning
• Carefully crafted and structured Onboarding process with a dedicated mentor
• Opportunity to directly impact the development of an interesting and innovative product
• Travel budget to frequently gather with your team in our Mortgage Magic Lab in Antwerp or our office in Zurich
• Co-working space budget
• Big Team G2G once a year where you have a chance to spend a couple of awesome days with the entire company in an attractive location, to fully embrace the collaborative spirit of the team
• Extra legal benefits depending on your location
• Full support with your local administration
• Health insurance and pension scheme
• Flexible working hours
• Equipment needed to excel at your work.

Inclusive at our core

Oper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Every application will be considered without attention to race, religion, gender, gender identity, sexual orientation, disability, age, or other applicable statuses.